We don't sell another chatbot.
We sell work that gets done.
Agents that read your systems, take action and report results on their own. With your people in charge and every action audited.
Daatix AgentOS
One system. Everything your agents need to get work done.
People and agents.
One team.
Agents do the work. Your people make the calls. Every agent knows who it hands its work to, and every person decides what gets approved.
Sales Agent
Sales
Proposal ready
Accepted
Ana Gómez
Sales director
Support Agent
Customer care
48 tickets solved
Take the urgent ones
Carlos Ruiz
Support lead
Onboarding assistant
Human resources
3 new hires ready
Approved
Laura Méndez
HR lead
Smart people management
Goals, tasks and performance. For people and agents.
Every position is measured the same way, whether a person or an agent fills it: tasks done, on-time delivery, progress on goals and cost. So you can see where everyone performs and where they need support.
- People and agents on the same org chart
- The agent proposes; the person approves or decides
- One performance board, comparable by position
Daatix Consulting
Talent and technology that actually work.
We partner with and advise mid-size and large companies that want to empower their teams through technology. Ongoing advice and lasting in-house capability, not presentations that sit on a shelf.
Approach
No consulting fluff.
Honest diagnosis
We audit real capabilities, of people and processes, before we propose a single tool.
Measurable implementation
Every initiative starts with SMART metrics and a quarterly review. No projects left on the shelf.
Responsible adoption
AI with ethical criteria, data governance and support throughout the change.
Methodology
Consulting, systematized in five stages.
- 01
Diagnosis
A priority matrix: what hurts, what it costs and what can move first, with data on people, processes and technology.
- 02
Engagement
A stakeholder map and the organization's commitment. Without engaged leaders there's no adoption, only resistance.
- 03
Structured plan
Workstreams, owners, timelines and budget. A plan the organization can execute, not a PDF.
- 04
Metrics and follow-up
A progress dashboard and regular updates on results for the whole organization.
- 05
Handover and trust
We hand lasting capability over to your internal team and keep supporting you afterwards. The relationship doesn't end with the invoice.
Change management
Technology doesn't fail. People without support do.
The most in-demand service of the next five years isn't installing tools: it's transforming top-down communication and people's capacity to withstand the frustration of change.
Top-down communication that actually gets through
We redesign how decisions travel from leadership to the front line: messages for each level, middle managers as spokespeople and cascades you can verify.
Tolerance for frustration
Resilience and error-handling programs for teams learning to work with new tools. Emotional blocks are the number one reason AI projects get abandoned.
Reassign, don't replace
Today's biggest mistake is using AI to replace people instead of reassigning work. We map which tasks the agent frees up and which higher-value work each role moves to.
What to automate depends on the diagnosis
There's no universal list of HR processes ready for AI. We draw the line between person and agent organization by organization, based on risk, sensitivity and data quality.
Results
The real advantage of bringing technology to work.
Recruiting
21 → 9
days
Agent-assisted screening and scheduling at a company with 1,400 employees.
Internal service
−62%
in tickets
Payroll and certificate requests resolved by the agent on first contact.
Development
3×
active plans
Career plans with real follow-up after the 360° assessment on the platform.
Documents
8 h → 40
minutes
Assisted review of contracts and policies, with a final human review.
Pilot package
A pilot assessment in 3 weeks.
- A talent and technology priority matrix
- 30 employees assessed on the platform
- 1 process measured, with its automation case
- A results session with the executive committee
Industries
Real industry experience.
- Manufacturing
- Financial services
- Retail and consumer goods
- Healthcare
- Technology
- Logistics
- Energy
- Public sector
About us
Founded in Colombia, built for the world.
Daatix SAS brings together two disciplines that rarely work well together: human capital management and the adoption of artificial intelligence in real organizations.
We support leadership teams in decisions about talent, processes and technology, with a clear method, ethics and a focus on measurable results.
Headquarters
Bogotá, Colombia
Incorporated as
Daatix SAS
Focus
Mid-size and large companies
Product
Our own platform and Daatix AgentOS
Start today.
Tell us about your talent or AI adoption challenge. We reply within 48 business hours.